Laborious Rock On line casino Ottawa is alleged to have despatched promoting and advertising and marketing materials to individuals who had opted right into a program generally known as self-exclusion, designed to assist downside gamblers steer clear of the on line casino
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Ottawa’s main on line casino operator has been fined $227,250 by the province’s Alcohol and Gaming Fee for a sequence of alleged regulatory violations.
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An audit by the Registrar of the Alcohol and Gaming Fee of Ontario (AGCO) uncovered what it says are 36 violations of the province’s gaming requirements on the Rideau Carleton On line casino.
Its operator, Laborious Rock On line casino Ottawa, is alleged to have despatched promoting and advertising and marketing materials to individuals who had opted right into a program generally known as self-exclusion, designed to assist downside gamblers steer clear of the on line casino.
AGCO’s audit additionally alleges that Laborious Rock On line casino Ottawa repeatedly did not implement or implement insurance policies to discourage cash laundering, and “did not sufficiently defend gaming techniques and information from safety vulnerabilities.”
It’s additionally alleged the operator failed to make sure its employees accomplished coaching on essential points, equivalent to the way to forestall cash laundering.
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“The Alcohol and Gaming Fee of Ontario has the mandate and the duty to make sure casinos are working with honesty, integrity and within the public curiosity,” Tom Mungham, AGCO’s chief govt officer and registrar, mentioned in a ready assertion Wednesday.
“These penalties are supposed to drive the enhancements wanted on the Rideau Carleton On line casino,” he mentioned.
AGCO officers mentioned it was the largest advantageous levied in opposition to one of the province’s on line casino operators in current historical past.
Helen MacMillan, normal supervisor of the Rideau Carleton On line casino, mentioned Wednesday the group “takes this matter extraordinarily severely.”
“We have now been in common communication with the AGCO and have been working actively and definitively to deal with all points,” MacMillan mentioned in assertion.
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“Nearly all of points associated to the audit have been aggressively corrected, together with and never restricted to, change in personnel. We are going to proceed to enhance and handle any and all regulatory points to make sure full compliance shifting ahead.”
Mungham mentioned the company can be fastidiously monitoring the on line casino operator’s actions to make sure the audit’s findings are addressed.
Laborious Rock On line casino Ottawa assumed duty for the day-to-day operations of the Rideau Carleton On line casino in 2017.
Open 24-hours a day all yr spherical, the on line casino options greater than 1,200 slot machines and is residence to digital tables video games, together with blackjack, roulette, baccarat and craps.
Metropolis council has already permitted Laborious Rock’s plan for a large enlargement of the on line casino, and the addition of an eight-storey resort, a 1,600-seat theatre and greater than 4,000-square metres of latest eating places.
A spokesman for the province’s alcohol and gaming fee mentioned Laborious Rock On line casino Ottawa has till Aug. 3 to file an attraction within the case to the province’s Licence Enchantment Tribunal.
